Find support

Finding out that you or someone you love might have an antibiotic-resistant infection can feel very daunting. As well as creating a range of resources for those affected, we also have a Patient Support Service. Staffed by healthcare professionals, our team is on hand to talk to you about your worries and to offer non-medical advice and trustworthy information. Here’s how it works:

How to contact us

You can send a message using the form below, send us an email, or text/phone us to ask for a call back. If someone is available when you call, we’ll answer, but if not you can leave us your name and number and we’ll get back to you. This is all done confidentially, so we will not share your information or details of your enquiry.

What to contact us about

We don’t offer personal medical advice (e.g., we won’t suggest specific antibiotics for your condition), but we can talk to you about almost anything else!

Here are some of the things we can do.

  • Help you to understand medical information from your doctor/healthcare provider
  • Send you reliable information about your infection and treatment
  • Provide advice and suggestions on what to speak to your healthcare professional about
  • Help you work out next steps in seeking care, treatment or help
  • Provide emotional support and empathy
  • Enable you to talk to others going through similar experiences, reducing feelings of isolation
  • Talk about caring for someone with an infection

Patient Support

We are the only charity with a dedicated Patient Support service for people with antibiotic-resistant infections. If you want to be pointed in the direction of reliable resources or just have a friendly chat, be put in touch with other patients with a similar condition, or just find out more then get in touch:

Telephone: 07367 784114

Email: patient.support@antibioticresearch.org.uk

Calls are charged at your usual mobile or landline rate. However, you can request a call back by text, email or by leaving a message.

Our friendly team are here to help. Just contact us here. No question is too small to ask!

Your Name

Your Message

Contact preference

Telephone Number

We are currently only able to offer telephone support to UK residents. Non UK residents can still receive support by email.

Your Email

Your enquiry will be treated confidentially by our patient support team. On those rare occasions where we need to seek guidance from experts or clinicians, you can be assured this is done anonymously, and the identity of the enquirer is always concealed. You can access our privacy policy here.

Patient stories

Visit the Patient Stories page to find out more about some of the people we have supported and their experiences with antibiotic resistance.

Antibiotic Research UK patient support leaflet

You can also download our Patient Support Leaflet (PDF) so that you have all of this information to hand if you need it.

Download the leaflet